Where Can I Find Fines and Fees for a Patron?

Answer

To view a patron’s fines and fees:

On the Patron Identification page (Fulfillment > Checkout/Checkin > Manage Patron Services), enter the patron’s name in the Scan patron’s ID or search for patron field and select Go.
The Patron Services page appears.
Select the value in the Active balance link.
The Fines/Fees tab on the User Details page appears, which lists all fines and fees for a patron.

For institutions in a fulfillment network, fines and fees for loans belonging to another institution may be seen in the Network Activity tab. For more information, see Viewing Network Activity.

User Details Page – Fines/Fees Tab

The Fines and Fees Summary area displays amounts for:
- Active balance
- Disputed balance
- Transferred balance
- Currently filtered balance
- Currently filtered disputed balance
For details on adding fines and fees, see Assigning Fines/Fees to Users.
Select Save or Cancel to return to the Patron Services page.

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