How Can I Find Out What Fee's a Patron Owes?
Answer
Search for the user. In the user record, select the fines/fees tab. There will be an amount in the Active balance field if the patron owes a fine or fee.
OR
Go to Fulfillment > go to Manage Patron Services, look up the patron, and then the active balance will appear. It is at this point that the user can pay their balance.
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